Everything you wanted to know

Any service business that works with appointments and returning customers: hair salons and barbers, clinics, personal trainers, beauticians, therapists, consultants, private tutors and more. If you have a calendar and customers, Bookily is for you.

Bookily is developed and operated by C.T. Technologies Ltd., an Israeli company that specialises in building systems for small and medium businesses. The system, the support and the servers are run in Israel and fitted to the local market.

Yes. The system is fully mobile-friendly: you can manage the calendar, customers, messages and invoices from anywhere, straight from your phone. Your customers’ booking page is also fitted to phones.

Signing up takes a few minutes: you choose a business type, enter your details and opening hours, choose a plan and set up a manager. On the Business plan we also set up your website and domain for you, usually within a few business days.

Basic is for a managed schedule: you book the appointments in the calendar and customers contact you. Pro adds a self-service booking page where customers book on their own 24/7, more users, broadcast messages and analytics. Business also includes a designed business website connected to the system, a co.il domain in your business name and a business mailbox.

With yearly payment you pay up front for 12 months and get 20% off the plan price. For example, the Pro plan costs ₪239 a month on yearly billing instead of ₪299 a month. You can switch between monthly and yearly with the toggle on the pricing page or when you choose a plan at sign-up.

On the monthly plan, no. The subscription renews every month and you can cancel at any time, with no penalties. On the yearly plan you pay up front for a year, so a cancellation takes effect at the end of the subscription period.

Yes, at any time. An upgrade takes effect immediately and the charge is adjusted proportionally. A downgrade takes effect at the next charge.

Add-ons are individual extensions on top of your plan: an extra user (₪15 a month), a 500 SMS pack (₪49), a 100 invoices pack (₪29), more self-booked appointments, mailboxes and extra website pages. That way you extend exactly what you need, without upgrading the whole package. You can add and remove add-ons at any time.

You get a notice when you get close to the allowance. You can buy another 500 SMS pack with a click, and it takes effect immediately. Messages you did not use do not carry over to the next month.

Yes. All prices on the site, for plans and add-ons, include VAT, so the price you see is the price you pay. The monthly or yearly invoice is sent automatically to the system manager’s email set at sign-up.

On the Pro and Business plans, yes. Customers get your business’s personal link (to share on Instagram, WhatsApp and Google), choose a service, a staff member and a time, and the appointment goes straight into the calendar with an automatic SMS confirmation. On the Basic plan, appointments are booked by the business only.

Yes. Every staff member has their own calendar, availability and services, and a personal sign-in to the system with a username and password. Basic includes 1 user, Pro up to 3 and Business up to 5, and you can add users for ₪15 a month per user.

On Pro you can set basic permissions (for example, a staff member sees only their own calendar). On Business, permissions are advanced and by role (manager, senior staff, staff), including limits on who sees reports and revenue and who sends broadcast messages.

Absolutely, on all plans. The system automatically sends appointment confirmations and SMS reminders before every appointment. It is one of the strongest tools for reducing no-shows.

Sending one SMS message to all customers or to an exact segment, for example "customers who have not visited in 60 days" or "customers with no future appointment". Available on the Pro and Business plans, and the messages count toward the monthly SMS allowance.

Yes. Invoices are issued straight from the appointment or the customer card, sent to the customer by SMS or email, and kept in the history. Every plan has a monthly allowance (20 / 100 / 300) that you can extend with packs of 100.

A designed website with home, services, about and contact pages, connected directly to the system so bookings made on the site go into the calendar. It includes a co.il domain in your business name and a business mailbox on the domain. You can add pages and mailboxes as add-ons.

Yes. You can import your existing customer list from an Excel file or from another system, including contact details. On the Business plan, setup and import are included; on the other plans they are available as a one-time add-on or you can do it yourself.

The data belongs to you. It is kept on secure cloud infrastructure, encrypted in transit and at rest, and backed up regularly. We do not sell or share information for advertising. You can export all your data at any time. Full details are in the privacy policy.

Basic: email support. Pro: email and chat. Business: priority support with shorter response times. On every plan there is a help centre and guides inside the system.

After you cancel the subscription, your data is kept for 90 days so you can export it or come back. After that it is deleted permanently, in line with the privacy policy.