Features
Every tool your business needs. In one system.
Appointments, customers, communication, retention, reports and invoices, all connected, because in a real business everything is related.
Appointment management
Smart appointment calendar
A calendar built for how a service business really works, not another generic one.
- Day, week and month views
- Book and edit appointments with a click
- Cancellations and a waiting list
- A separate calendar for every staff member
- Accurate service durations and availability
- Customers book on their own
Customer management
All your customers in one place
A light, focused CRM built for service businesses, without unnecessary complexity.
- A full profile for every customer
- Phone and contact details
- Appointment and purchase history
- Personal notes for every customer
- Customer status and value
- Last visit and next appointment at a glance
- All customers
- Active customers
- No future appointment
- Not seen in 30 days
- Not seen in 60 days
- New customers
| Name | Last visit | Next appointment | Customer value | Status |
|---|---|---|---|---|
| Israel Israeli | 12 days ago | Tue 10:30 | ₪3,840 | Active |
| Dana Levi | 34 days ago | — | ₪2,150 | No appointment |
| Yossi Cohen | 68 days ago | — | ₪1,470 | Dormant |
| Noa Barak | 5 days ago | Tomorrow 12:00 | ₪920 | Active |
Automatic communication
The system talks to your customers for you
Fewer no-shows, fewer manual messages, and more customers who come back. Everything is sent automatically.
- Send SMS messages to customers
- Automatic appointment confirmations
- Reminders before every appointment
- Cancellation and change updates
- Follow-up messages after a visit
- Broadcast messages to all customers
- Broadcast messages by segment
- Win back dormant customers
- Marketing messages and promotions
Appointment confirmation · sent automatically
Hi Israel! Your appointment is booked for Tuesday at 10:30. See you 👋
09:14
Reminder · sent automatically
Reminder: you have an appointment tomorrow at 10:30 with Ron. Reply 1 to confirm
Yesterday
Retention · sent automatically
Hi Dana, it has been a month since your last visit 💜 You get 10% off your next appointment
2 days ago
Staff and permissions
Every staff member has their own sign-in
Each staff member signs in with a personal username and password and sees exactly what they need, no more.
- A personal sign-in for every staff member
- One business code for the whole team
- Permissions by role
- Limit who sees reports and revenue
- A personal calendar for every staff member
- Add and suspend users
- Performance tracking by staff member
- Permission to send broadcast messages
- RARon AvidanPersonal sign-in with a username and passwordBusiness manager
- MCMaya CohenPersonal sign-in with a username and passwordSenior staff
- ALAdi LeviPersonal sign-in with a username and passwordStaff
Permissions by role
| Permission | Manager | Senior | Staff |
|---|---|---|---|
| View my calendar | Included | Included | Included |
| View the business calendar | Included | Included | Not included |
| Manage customers | Included | Included | Not included |
| Send broadcast messages | Included | Not included | Not included |
| View revenue reports | Included | Not included | Not included |
Customer retention
Not just bringing customers in. Getting them to come back.
The system finds the customers who need attention, before they go to your competitors.
- Customers who have not booked recently
- Customers who did not return after their last visit
- Regular customers who disappeared
- Customers with no future appointment
- Send a message to any segment with one click
- Track who came back because of the campaign
Customers who have not been back in 60 days
Automatic segment · updated daily
127customers
Message
Hi {name}, we miss you! 💜 You get 15% off your next appointment. Tap here to book.
In the last campaign: 34 customers came back and booked
Analytics
Know what is really happening in your business
A clear business picture, with no spreadsheets and no guesswork.
- Monthly revenue and trends
- Appointments, cancellations and no-show rate
- New versus returning customers
- Customer retention rate
- Average customer value
- Team performance by staff member
Monthly revenue₪12,400 this month
68%
Returning customers
+6%
4.2%
Cancellation rate
-2.1%
₪1,280
Average customer value
+11%
Invoices
Invoices without leaving the system
Issue invoices as a natural part of your workflow, straight from the appointment and the customer card.
- Issue an invoice with one click
- Track payment status
- Invoice history for every customer
- A monthly allowance by plan
- Israel IsraeliINV-1042₪120Paid
- Dana LeviINV-1041₪340Paid
- Yossi CohenINV-1040₪90Pending
Monthly invoice allowance by plan
Your business can work smarter
Manage appointments, customers and communication in one place, and give your customers an experience that keeps them coming back.